How it works

Create an account, earn points and enjoy exclusive benefits.

The Rewards

At 500 points | €15 discount
Redeem with a minimum order of €300

At 1.200 points | €30 discount
Redeem with a minimum order of €500

At 2.000 points | €50 discount
Redeem with a minimum order of €750

To points balance

Your welcome gift

When you become a member, you will receive 25 reward points as a welcome gift. These points will be automatically added to your account, after which you will earn more points with every order towards rewards.

Become a member

Earn points

As a member, you earn 1 point for every €1 spent. You can also earn points in other ways.

Ways to earn points

About the Resident Membership

Read all the terms and conditions of our new membership here. We have listed the most frequently asked questions for you below.

Go to the Terms and Conditions

How do I become a Resident Member?

You become a member by creating an account (or logging in) at douxestore.nl and signing up for the membership. Participation is free.

How do I earn points as a Resident Member?

You earn points by placing an order on douxestore.com or in one of our Concept Stores while you are logged into your account. The points are automatically added to your account. In your account, you will also find more ways to earn points.

How many points do I earn per order?

You earn points based on your order value: 1 point per €1. Points are calculated on the amount paid after discounts and include shipping costs.

How can I redeem my points?

Once you have enough points, you can redeem a reward in your account. You will then receive a discount code that you can apply at checkout.

How long are my points valid?

Your points are valid for 12 months after they are awarded. After this period, they will automatically expire.

Where can I view my current status?

You can view your current points balance when you log in to your account on douxestore.com.

What rewards can I earn?

You can redeem your points for the following rewards:

At 500 points | €15 discount
Redeem with a minimum order of €300

At 1.200 points | €30 discount
Redeem with a minimum order of €500

At 2.000 points | €50 discount
Redeem with a minimum order of €750

Can I combine a reward with other discount codes or sales?

Rewards are valid on discounted items, outlet items, and bundles.

When are my points added?

Your points are added immediately after a purchase. You can always view your points balance in your account.

What happens to my points if I return (part of) my order?

If you return all or part of your order, the points earned on those items will be deducted from your points balance.

Can I use multiple rewards at the same time?

You can use a maximum of one reward per order.

Does a reward also apply to shipping costs or gift cards?

Rewards apply to all products (including shipping costs) and are also valid on gift cards.

Do my points lose their value if I delete my account or end my membership?

Yes. When you close your account or end your membership, any remaining points and unredeemed rewards will expire.

Can I exchange my points or rewards for cash?

No. Points and rewards cannot be exchanged for cash and cannot be paid out.

Can I transfer my points to someone else?

No. Points and rewards are personal and linked to a single account. They cannot be transferred.

Can DOUXE change the membership?

DOUXE may modify or terminate the membership, point thresholds, or terms and conditions. In the event of significant changes, we will inform you via email and/or through the website.